Shipping policy

After you have placed your order you will receive an email confirming the order details in full. It is important that you check that these details are correct, however if you notice an error after 24 hours of placing your order we ask that you contact us ASAP. We will not accept liability for delivery failure where incomplete or incorrect shipping has been provided. The onus is on the customer to check that the information is correct.

We advise that you check your junk box or spam for emails in case our mail appears there. If you do not receive this email you should contact customer services.

Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).

Unfortunately we do not have a facility to track your order on our website. All deliveries are made via The Royal Mail and can be tracked via their website.